Returns & Exchanges
At Chicken Scratch Poultry, we want you to love your order, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing