Frequently Asked Questions
Everything you need to know about your order and our artisanal apparel.
What is the typical shipping time for my order?
Standard shipping usually takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
At Chicken Scratch Poultry, we prioritize high-quality, natural fibers. We work closely with our suppliers to ensure ethical manufacturing processes and minimize our environmental footprint.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.
How should I care for my Chicken Scratch Poultry garments?
To preserve the life of your clothes, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions can be found on the inner label of each piece.